Frequently Asked Questions
Everything you may want to know about LUNARA JADE.
Select pieces may return in limited quantities. Join our newsletter or follow us on Instagram for restock announcements — many favorites sell quickly when they return.
Orders are carefully prepared and shipped within 3–5 business days. Domestic delivery typically arrives within 5–10 business days after dispatch. You will receive tracking once your piece is on its way.
Our jewelry is crafted for everyday elegance, not prolonged water exposure. We recommend removing pieces before swimming, showering, or exercising to preserve their finish and stones.
Absolutely. Each piece arrives beautifully presented — ideal for birthdays, milestones, or a meaningful gesture. Message us on WhatsApp or email for gift notes and personal touches.